LineGrow Arena Support
Product: LineGrow Arena
Version: 1.0.0
Supported platform for the initial release: iOS and iPadOS
Contact: support@aerologx.net
This page provides support information for LineGrow Arena, an offline single-player Snake arcade game for iOS and iPadOS.
Controls
- Swipe in the direction you want the snake to turn.
- You may also use the visible direction buttons.
- Immediate reverse-direction turns are intentionally blocked.
- Use the Pause button to pause the game.
- Portrait and landscape orientations are supported.
Rewarded Continue
LineGrow Arena may offer one optional rewarded Continue per game session when an advertisement is available.
- Watching an advertisement is optional.
- You do not need to watch an advertisement to play the game.
- You do not need to watch an advertisement to restart.
- You do not need to watch an advertisement to return to the Main Menu.
- After a successful rewarded Continue, the current score should remain.
- The snake respawns at a safe position with temporary protection.
- A second Continue is not available during the same game session.
- Advertisement availability is not guaranteed.
Advertisements unavailable
A rewarded advertisement may be unavailable because of:
- no internet connection;
- consent not being completed;
- no available advertisement inventory;
- temporary Google service unavailability;
- device or regional restrictions;
- advertising configuration;
- security or fraud-prevention controls; or
- the Continue already having been used during the current game session.
We cannot guarantee that an advertisement will always be available.
Local progression
LineGrow Arena does not have:
- a LineGrow Arena user account;
- login;
- a password;
- developer-operated cloud save; or
- server-based progress recovery.
Gameplay progress is stored locally on the device.
Reinstalling the App, clearing application data, using Reset Game Data, resetting the device, or losing the device may remove local progress.
Support cannot restore deleted local progress from a LineGrow Arena server.
Settings
Settings may include:
- music;
- sound effects;
- haptic feedback;
- language;
- Privacy and Legal;
- Privacy Choices when required;
- application version and build information; and
- Reset Game Data.
Reset Game Data
Reset Game Data removes supported local gameplay information stored by LineGrow Arena.
This may include:
- scores;
- coins;
- unlocked skins;
- unlocked themes;
- selected customization;
- gameplay statistics;
- daily reward progress; and
- daily mission progress.
Consent-related state maintained by Google’s consent SDK may remain where the App intentionally preserves Google UMP choices.
Music and sound
If music or sound is not playing:
- open Settings;
- verify that Music is enabled;
- verify that Sound Effects is enabled;
- check the device volume;
- check whether the device is muted; and
- close and reopen the App if necessary.
App does not open or closes unexpectedly
Try the following:
- close and reopen LineGrow Arena;
- restart the device;
- confirm that iOS or iPadOS is up to date;
- confirm that the latest LineGrow Arena version is installed;
- confirm that sufficient device storage is available; and
- reinstall the App only after understanding that locally stored progress may be lost.
Contacting support
When contacting support, include where possible:
- LineGrow Arena version;
- build number;
- device model;
- iOS or iPadOS version;
- a description of the problem;
- steps to reproduce the problem; and
- a screenshot if appropriate.
Do not send:
- passwords;
- Apple ID credentials;
- payment information;
- full device backups;
- advertising identifiers;
- unnecessary sensitive personal information; or
- private files unrelated to the support request.
We aim to reply when reasonably possible, but we do not guarantee a fixed response time.